I received an item with a broken vacuum seal.

We're sorry if any of your items arrived with a broken seal. Vacuum seals can occasionally break in transit from handling and movement during shipping. As long as the item is still cold, it's safe to eat. When you thaw it, place it in a container or dish to catch any leaks.
If you have any questions or concerns about your order, please reach out through our contact form, the chat box on our website, or by phone.

Updated on: 07/10/2026