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Articles on:Ordering & Shipping
Everything you need to know about how to make an order with Rebel Pastures.

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  • Ordering & Shipping
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  • How do I place an order?
    All orders are placed through our website. Your order will ship within 1–3 business days, and you'll receive a confirmation email with a UPS tracking number once it's on its way. After you receive your shipping confirmation email with your tracking number, you can expect your package to arrive within 1-2 business days. For full details on shipping and delivery times, see "When will my order ship and arrive?"Featured
  • Can I pick up my order?
    All Rebel Pastures orders are shipped, not picked up locally. We don't offer in-person pickup. Every order is placed through our website and shipped straight to you, packed to arrive safely. Have questions about shipping times or your specific order? Contact us and we'll help you out.Few readers
  • Do you ship to my State/Address?
    We ship to all addresses in the lower 48 states using UPS Ground and UPS 2nd Day Air. Unfortunately, we're unable to ship to Alaska or Hawaii at this time. We cannot ship to P.O. Boxes.Some readers
  • How do you make sure the meat doesn’t thaw while being shipped?
    We take the same care in shipping that we do in raising our animals. Every order is packed in insulated thermal liners with dry ice to keep everything cold in transit, and we use quick shipping so your order spends as little time on the road as possible. It's normal for the dry ice to be completely gone by the time your package arrives. That just means it did its job keeping your order cold along the way. Some items may arrive partially thawed but still cold to the touch. They're safe to eat andFew readers
  • I received an item with a broken vacuum seal.
    We're sorry if any of your items arrived with a broken seal. Vacuum seals can occasionally break in transit from handling and movement during shipping. As long as the item is still cold, it's safe to eat. When you thaw it, place it in a container or dish to catch any leaks. If you have any questions or concerns about your order, please reach out through our contact form, the chat box on our website, or by phone.Some readers
  • Is your meat packaging BPA free?
    Yes, our frozen meat is vacuum sealed in packaging that is 100% BPA free.Few readers
  • The discount code I received is not applying to my order.
    If your discount code is not applying to your order, it may be due to specific eligibility requirements. Some discount codes require a minimum purchase amount before they can be used or may not be used with another promotion. Please check the details of your code. If there is a minimum order requirement, please keep in mind that shipping costs do not count toward your order total. Your order value must meet the minimum threshold before shipping is added in order for the code to apply. If you cFew readers
  • When will my order ship and arrive?
    We ship orders within 1–3 business days of receiving them. Once your package is on its way, you'll get a confirmation email with your shipment's tracking number, and your order will arrive within 1–2 business days after that. We don't ship on holidays or during times when holiday delays could affect delivery. You don't need to be home at the exact time of delivery, but we recommend being available later that day so you can get your items into the freezer or refrigerator as soon as possible. ShipFew readers

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